PRIVACY POLICY

This Privacy Policy describes how One Roof Exterior Restoration ("One Roof", "we", "us") collects, uses, and shares information when you visit our website, request a free inspection, call us, or otherwise interact with our services.

Information We Collect

We collect the following categories of information:

• Contact information you submit through our forms or provide by phone — name, address, email, phone number, and project details.
• Property information you share about your home so we can prepare an accurate estimate.
• Usage information collected automatically — IP address, browser type, pages viewed, and referring URLs.
• Cookies and similar technologies used to remember your preferences and measure site performance.

How We Use Information

• To schedule inspections, prepare estimates, and complete the services you request.
• To respond to questions, send appointment confirmations, and follow up after a project.
• To improve our website, services, and customer experience.
• To comply with legal obligations and protect our rights.

How We Share Information

We do not sell your personal information. We may share it with:

• Service providers who help us operate our business (scheduling, CRM, payment processing, email delivery).
• Insurance carriers and adjusters, with your authorization, when you've asked us to assist with a claim.
• Legal or regulatory authorities when required by law.

SMS and Call Communications

If you provide your phone number, you consent to receive calls and text messages from One Roof about your inquiry or project. Standard message and data rates may apply. You may opt out at any time by replying STOP or asking us to remove you from our list.

Cookies and Analytics

We use cookies and analytics tools to understand how visitors use our website. You can disable cookies in your browser settings; some features may not work as a result.

Your Rights

Depending on where you live, you may have the right to access, correct, or delete personal information we hold about you, or to opt out of certain uses. To make a request, contact us at hello@oneroofkc.com or (855) 572-2586.

Data Security

We take reasonable technical and organizational measures to protect your information. No system is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.

Contact

Questions about this Privacy Policy? Contact us at hello@oneroofkc.com or (855) 572-2586.